08/01/2019 - user2452416
Patient, attentive, and professional. Heather is the best. Above and beyond what I was ever expecting. Her knowledge of the market was impeccable and made the home buying process fun and a joy honestly. Not my first home, but wow. I have a go to agent finally. Highly recommend!

03/01/2019 - user1635930
Heather was great to work with, very knowledgeable and excellent with negotiating the sales price and repairs for the home.
We appreciated her expertise and advice through the home buying process.

11/26/2018 - frankkeeling7
We enjoyed working with Heather and she was a great real estate agent for us. She was caring, responsive, knowledgeable, and insightful. Specifically, she provided advice that saved us a significant amount of time and money during our home buying process. Throughout the experience she readily responded to our phone calls and emails and was a great guide to helping us to not only find the right house, but to also navigate some of the challenges that we faced along the way. I would highly recommend Heather as a real estate agent because she is a trusted advisor who treated us like family.

08/05/2018 - nickmfreeman
I met Heather at an open house. I was impressed with her availability to show me houses or answer questions. If she didn’t answer the phone, which was rare, I would hear back from her quickly.
We close this month.

08/05/2018 - ninaperry81
Heather sold my last home within 2 weeks and for asking price! She is very knowledgeable, on the ball, and will respond to you very quickly when you have any questions. I would recommend her to anyone!

08/04/2018 - s hansmann
Heather went above and beyond to help me purchase my first home. She helped me to find an area that worked well for me. We checked out a few places, before deciding on a place. She helped calm my worries with all the bumps in the process of buying a home. She was at the closing on my first home and still keeps in touch with me even today, to see how things are!

08/01/2018 - cherjeffery
I LEFT A MESSAGE FOR KELLY KNIGHT-WEBSTER TO RETURN MY CALL FOR HOUSING SEARCH. HEATHER CONTACTED ME AND STATED SHE WAS KELLY'S PARTNER AND SHE WOULD BE HELPING ME. I WAS ON THE PHONE WITH HEATHER FOR ALMOST A HALF HOUR GOING OVER ALL OF THE DETAILS FOR MY HOME SEARCH. SHE WAS SO ENTHUSIASTIC. SHE TALKED ABOUT AREAS AROUND PLYMOUTH TO CONSIDER THAT I HAD NOT THOUGHT ABOUT "AFTER" I HAD GIVEN HER MY SEARCH CRITERIA. SHE STATED "I WILL GET YOU ALL SET-UP TO RECEIVE THE MLS LISTINGS IN ABOUT 30 MINUTES. I WILL CONTACT THE BUILDERS WE KNOW TO CHECK OUT INVENTORY. I HAVE NEVER HEARD BACK FROM THIS AGENT! IF SHE COULDN'T FIND ANY HOMES TO SELL ME IMMEDIATELY, SHE SHOULD HAVE JUST CALLED BACK TO LET ME KNOW OR TEXTED ME OR EMAILED ME. SHE HAD ALL MY CONTACT INFO. COMPLETE WASTE OF MY TIME. SHE MISLEADS YOU ABOUT HER EAGERNESS AND ABILITY TO FOLLOW THRU. WOULD NEVER RECOMMEND HER..EVER!

01/26/2018 - zuser20160904211558660
Heather was a referral from a friend and was great to work with. She had a lot of knowledge about the process which was very helpful for us as first time home buyers. She shared a lot of knowledge about the homes we viewed and helped us make an informed decision. I highly recommend her services!

11/06/2017 - user3174482
Heather Ballarin was an extreme help to us through the whole process of getting the family home ready for sale. We had a few hurdles to get the home ready for the market. Heather was able to recommend many options for us to make the process easier. We loved working with Heather and will do so in the future!

09/14/2017 - sundarvap
She was refereed to me by my friend. I think we made a right choice by going through her. She was very much supportive and was able to show me as many houses I want to see. She was able to understand my requirement in a very short time and filter the houses that don't suit to my liking. She was easy to talk with and very open to discuss on positive and negatives about each house . Every time she was genuine on her feedback about the houses we saw. I have already recommended her to my friend.

09/13/2017 - user1747159
I am very thankful that we found Heather to help us. She was a referral from a friend and I will definitely refer her to anyone else that I know is looking to move. I appreciate how available she was when we needed anything and she gave us great advice throughout the entire process.

06/13/2017 - angelajtabor
We've bought two homes and sold one with Heather. As both a buyer's agent and a seller's agent, she goes above and beyond. Heather is patient, helpful, and very responsive. She did a great job helping us figure out what we wanted in our new home. She is always very much on top of things. Heather has been in this market for years, and it shows.

06/08/2017 - zuser20161024164814095
Heather is very knowledgeable, experienced and knows the real estate market very well. She provided excellent guidance throughout selling and buying our homes. We are grateful to have worked with her and strongly recommend!

12/07/2016 - ninaperry81
Heather is an expert at buying/selling homes. She knows all the ins and outs of the process and is great at negotiating. She was able to find hidden costs thrown at us by the builder and make the costs go away. She is good at keeping you informed of the process and will keep things moving along.

11/03/2016 - user02192150
Heather was great to work with and very knowledgeable. We purchased the first house we made an offer on and Heather made it an easy process! She has a great personality and was able to work with our crazy schedules to show us houses. I would definitely recommend her!

11/02/2016 - wernerib
Heather was very helpful as a selling agent for our current home as well as a buying agent for our new construction build home. There were several issues in the selling of our existing home that were outside of the normal selling experience (buyer's pulling offers, uncooperative home owner's association, etc) but Heather was there through out to help make sure the sale went through. We had a lot of traffic when the home was listed and ended up getting top market value in my opinion for the home so I feel she did a very good job marketing the home. There were also a few smaller issues on the new construction home that Heather helped out with by putting us in touch with experienced inspectors as well as working with the construction company's agent to make sure we got what we wanted. Even during the weeks/months of construction when there were no issues, Heather made sure to check in just to make sure that everything was OK on our end. I would definitely recommend her to others as a top quality agent.

09/09/2016 - Jake Wiemer
Heather is one of the best! She is very knowledgeable and quick to respond to any questions that I had during the recent purchase of my home. She never got annoyed with the massive amounts of showings and questions that I had for her. She is extremely professional , and I would recommend her to anyone! She always made me feel like I was her top priority even though she was juggling multiple clients.

11/03/2015 - p3rf3ctdime
Sometimes the process of selling a home can be very stressful. Heather took care of us every step of the way and with her expertise and knowledge of the market in our area was able to sell our house quickly while maximizing our selling price. She is a total professional and happy to accommodate our needs and busy schedule. We strongly recommend Heather to help buy/sell/build your home and look forward to working with her in the future!!

09/03/2015 - zuser20140623123044836
Heather was very knowledgable with the houses and area we were looking at. She was able to help us get a great deal and a quick close on our new home! Even after we moved in, if I had any questions she was quick to respond to me. When and if we move again, we'll be going back to Heather.

08/22/2015 - LoriMiller77
Heather was amazing! She was very helpful during the stressful home buying process. She gave honest opinions, ideas, and information. She listened and helped as much as she could. I recommend her 100%.

08/20/2015 - ChristopherManno
Heather is very knowledgeable in her craft of Realty, and it shows in each interaction when her passion is expressed for customer service and doing a job well done. She is a market expert in the Plymouth community, as well as Northville and the surrounding areas. Heather has been the lead realtor in selling homes for me directly in Northville and Plymouth, as well as assisting in finding excellent renters over the past years. The home search, and closing process moved along very smoothly and Heather kept me updated very well along the way. If there was something additional needed, she explained the "why" and helped me understand. I have recommended Heather many times before to colleagues and friends, and will continue to do so. Thanks so much! Very pleased!

08/10/2015 - tturnerbaldwin
She has a very professional pitch but that's where it ends. Using Heather as our agent was the worst mistake ever. She was unprofessional and disrespectful. She told so many lies to so many people durring our transaction we had all parties contacting us directly. The only negotiating she did was for the buyers of our home and the sellers of the home we purchased, she encouraged us to give the buyers of our home whatever they asked to make the deal go through.
Im sorry to hear this, I got you the home you wanted on a contingency for the price and terms you wanted. along with selling your home in the first day at nearly the highest price in the subdivision at that time.

07/03/2014 - zuser20140530122147544
I have sold one once and purchased to houses (all in Livonia) with Heather. With my most recent purchase, Heather worked with me extensively in finding the right house within a very tight time frame. She always had my best interests in mind, and she would not allow me to make a hasty decision. She has always promptly returned my calls including on nights and weekends, and I was always able to get in offers on short notice. Additionally, her financial and title agency contacts are high quality - great communication and highly professional.
I have recommended Heather to friends and family in the past, and I will continue to do so.
